Accessibility Standards for Customer Service Policy

Hancor of Canada, Inc. (d.b.a. ADS Canada) (the "Company") is committed to providing a barrier-free environment for its customers, and to providing our goods, services and access to company facilities in a manner that respects the dignity and independence of people with disabilities. The objective of this policy is to ensure that the Company is compliant with the customer service requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (the "AODA").

• Accessibility Standards for Customer Service Policy
• Integrated Accessibility Standards Regulation: Statement of Commitment, Policy and Plan

Feedback Process

Feedback regarding the methods ADS Canada provides goods, services and access to ADS facilities to individuals with disabilities can be made to:

ADS Canada

Human Resources Department
100 Gerald Parkway, Box 100
Thorndale, Ontario
N0M 2P0
519-461-0110

Or via email to: paul.noon@ads-pipe.com